Here is your updated Shipping Policy for orveqa, complete with your official email address and 24/7 support availability.

Shipping Policy

Thank you for shopping at orveqa! We are dedicated to getting your items to you as quickly and safely as possible. Below you will find the details of our shipping operations.

1. Shipping & Delivery Timelines

We pride ourselves on providing rapid delivery times compared to traditional online stores.

• Order Processing: All orders are verified, processed, and sent to our fulfillment partners within 1 to 2 business days (Monday–Friday, excluding holidays).

• Transit Time: Once shipped, delivery typically takes 3 to 4 business days to arrive at your doorstep.

• Total Estimated Delivery: Most customers receive their orders within 4 to 6 business days from the date the order was placed.

Note: Delivery times are estimates. While we do everything in our power to ensure your order arrives on time, factors such as severe weather or carrier delays may occasionally cause small adjustments to this timeline.

2. Order Tracking

As soon as your order leaves the fulfillment center, we will send you a Shipping Confirmation Email containing your unique tracking number.

• You can use this number to monitor your package's journey in real-time.

• Please allow up to 24 hours for the tracking information to update on the carrier's network after receiving your link.

3. Split Shipments

To ensure you get your items as fast as possible, orders containing multiple products may occasionally be shipped from different fulfillment hubs. If this happens, your items will arrive in separate packages, and you will receive separate tracking numbers for each at no additional cost.

4. Shipping Address Changes

Please double-check your shipping address at checkout. We process orders quickly to maintain our fast delivery times, which means we can only make changes to your address if you contact us immediately before the order is processed. Once an order is handed over to the shipping carrier, the address cannot be modified.

5. Lost, Damaged, or Missing Packages

If your package arrives damaged, or if the tracking status shows "Delivered" but you haven't received it, please contact our support team within 7 days. We will investigate the issue with the carrier immediately and arrange a replacement or refund as necessary.

6. Contact Us

For any questions regarding your order, delivery status, or shipping, our team is available around the clock to help:

• Email: orveqaofficial@gmail.com

• Business Hours: 24/7 — We respond to inquiries all day, every day.